Specialty Restaurant By Papagayo

Nicole was our server, she was so sweet and attentive. I got the Thai curry beef with rice noodles and it was so good

Excellent food and cocktails at good price. The Papagayo Snack Platter and the chicken wings are a must try for 2-3 people. Also excellent service from Nicole, quick, friendly but also professional!

Nice food, great view and an amazing atmosphere!
Will go again and thanks to Nicole for the professional service!! 👍

Quick defrosted frozen food, reservation at 8pm and food came out at 11pm. Server did his best, but severely understaffed.

1. the restaurant… mediocre service and the food didn’t come as ordered.
We ordered a poke bowl and a salad and waited for 45min and only got the food after asking again, as we had been waiting for a while, despite there being guests at only two other tables.
When we finally got the salad it was missing dried tomatoes. We told the waitress, she went back to the kitchen and let us know that they are out of dried tomatoes. On our request she then went back to the kitchen to get some fresh tomatoes instead. This wasn’t offered by the waitress, there was no apology and we paid the full price - for an already overpriced salad. Exceedingly disappointing experience.

2. The bar… each time I order, it seems that all six waiters are busy doing nothing and it takes a while before I am actually approached to order. Everyone seems utterly unmotivated and nearly annoyed that they actually have to work.

I would really expect a more pleasant experience in this price range.

Don’t bother. Servers are all smiles but the actual service is lacking. Food is mediocre but expensive. Please don’t stay at Papagayo Hotel. Not worth your money.

Echoing others' reviews, the service here was awful. A rotating staff of young, inexperienced kids. It's not that they didn't try, but were in over their heads. The food was underwhelming. The expensive, tiny ceviche was served in a cocktail glass. The flavor wasn't awful, but waiting 30 minutes for it made it a disappointment before it even got to us. The flammkuchen was undercooked and had far too much bacon on it. And I love bacon.

In short, come here for cocktails and the sunset. Beyond that, you're on your own.

Cue the AI generated response from management in 3...2...1...

This was a disappointment. The service was pretty terrible - we waited 45 minutes after asking for our bill. The food is mediocre. Gave it three stars because the views are nice and the waiters were at least friendlier than most of the surrounding restaurants.

Good bar and nice beach area, good food and drinks. Staff was ultra friendly and tried to cater to our needs.
Food was creative and very tasty. Prices are from mid range to high.

Went for lunch. Enjoyed the meal and drinks. Will go again. Not 5 stars as the bar area was dusty and it looked like it had not been cleaned in quite a long time.